Barcode printer sudden troubleshooting inspection and maintenance

Release Time:2020-07-10

Shenzhen Hongxing Yongli Electronic Technology Co., Ltd. has accumulated 10 years of barcode equipment sales experience, and will sort out the sudden troubleshooting, inspection and maintenance of barcode printers from the following:

Question	Check	Solution
The indicator light does not light up after the barcode printer is powered on.	1Is the power cord plug correctly inserted into the power outlet?	1Insert the power cord plug into the power outlet correctly.
	2Is the power cord connector correctly inserted into the barcode printer power socket?	2Insert the power cord connector into the barcode printer power socket correctly.
	3Is the power cord damaged?	3Replace the power cord (do not use any power cord other than the dedicated power cord for the barcode printer).
The paper feed is correct, but nothing is printed.	1Is there a label sticking to the print head? Is there dirt on the thermal print head?	1If there is dirt on the print head, please remove it with the attached print head cleaner. If a label is attached to the thermal print head, remove it with a soft cloth dampened with alcohol.
The paper feed is correct, but nothing is printed.	2Is the recommend ribbon or the same type of ribbon used?	2Use the recommend ribbon or the same type of ribbon.
The barcode printer prints untidy.	1paper and ribbon are set correctly?	1Set paper and ribbon correctly
	2Is the print density too high or too low?	2Set the appropriate print density through the menu or the control software.
	3Is there dirt on the scroll? Is it deformed?	3If there is dirt on the reel, please clean it with alcohol. If there is deformation, please replace.
	4Is there a label sticking to the print head? Is there dirt on the thermal print head?	4If there is dirt on the print head, please remove it with the attached print head cleaner. If a label is attached to the thermal print head, remove it with a soft cloth dampened with alcohol.
	5Is the recommend ribbon or the same type of ribbon used?	5Use the recommend ribbon or the same type of ribbon.
	6Is the thermal print head in the correct position of the paper used?	6Adjust the offset of the thermal print head with the paper thickness adjustment dial.
	7Is the print head pressure balance correct for the width of the paper used?	7Adjust the pressure of the thermal print head with the paper width adjustment dial.
Barcode printer print position changed.	1paper and ribbon are set correctly?	1Set paper and ribbon correctly
	2Is there dirt on the scroll? Is it deformed?	2If there is dirt on the reel, please clean it with alcohol. If there is deformation, please replace.
	32. Are the data content and command signals sent by the host correct?	3If there is an error message, please check the software content and the communication status set by the computer host.
	4Is the menu value set correctly?	4Set the correct menu value through the operation panel or computer host.
	5Is the thermal sensitivity of the paper sensor suitable for all paper?	5Set the paper sensitivity to an appropriate value. If this does not solve the problem, change the Sensor Level set in System Settings ".
Ribbon appears wrinkled	1Is the ribbon tension suitable for all ribbons?	1Adjust the tension with the ribbon tension adjustment knob.
	2Is the left and right balance of the used ribbon correct?	2Use the ribbon balance adjustment knob to adjust the left and right balance.
	3Is the print density too high?	3Set the appropriate print density through the menu or the control software.
	4Paper and ribbon are recommend products or equivalent?	4, use recommend products or equivalent products, if the problem still cannot be solved, pleaseContact Us.
Ribbon slippage (There is dirt on the ribbon.)	1Whether the ribbon tension is suitable for all ribbons	1Adjust the tension with the ribbon tension adjustment knob.
The ribbon does not roll.	1Is the ribbon installation process correct?	1Install the ribbon in the correct process.
	2Is the ribbon rolling direction reversed?	2Set the correct scroll direction.